Kobal checks your queue around the clock against what normal looks like for you, and speaks up only when something crosses the line. One alert per problem, sent to the right people, with the tickets attached.
One Tuesday in your billing queue, from the first check to the next morning.
Every part of your queue is checked on its own clock, against a normal range worked out from your tickets. Kobal only writes an alert when a rule is crossed, so each one starts from a fact you can check, not a guess.
Each alert carries what you need to decide, so nobody goes digging first.
Point each monitor at a topic, a customer group, named accounts or a language, and set how big a change counts. If nothing in your patch moves, you hear nothing.
Each alert goes to the channel or person you choose, with the count, the rule and the real tickets inside. Quiet hours and an hourly cap decide when your team gets interrupted, so one bad night can’t bury your channel.
A spike that lasts three days gets checked a few hundred times. Kobal adds each new ticket to the alert you already have, so your channel still makes sense by Thursday.
Monitoring tells you what changed and how big it is. One click opens an investigation with the same tickets attached, and it works out why.
Runs in the background
Open investigation
Starts from an alert
Kobal shows why every alert exists, so you never have to take its word for it.
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